jhqs policy
Refund policy.
Once services have begun, no refunds will be issued.
Refunds are available for cancellations made before services commence, excluding non-refundable deposits.
Non-refundable deposits may be refunded if cancellation occurs within 48 hours of booking. All deposits will be credited towards the total service cost.
Deposit Requirement.
A $25 deposit is required for all services at the time of booking to secure your appointment.
Pre-Inspection Requirement:
Customers must complete a pre-inspection of their vehicle and/or property prior to the commencement of services to ensure clear communication and expectations.
Walkthrough Inspection.
A walk through is required before and after the service to ensure service is done up to par. All requested fixtures need to be requested and completed before we leave the premises the day of the service.
Customer Satisfaction Guarantee.
If a customer is unsatisfied with the service provided, Joe's High Quality Services will gladly redo the service or attempt to rectify any issues. Please note that while we strive for perfection, Joe's High Quality Services cannot guarantee 100% perfection. Our team will make every effort to restore your vehicle to its best possible condition.
By booking our services, you agree to abide by these policies. If you have any questions or concerns, please don't hesitate to contact us. Thank you for choosing Joe's High Quality Services and Pressure Washing Services!
FAQs
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We offer 3 different packages: Basic, Premium, and Lavish. However, we offer additional services and add ons upon request.
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Yes, we use eco-friendly and vehicle-safe products. In addition, material used in pressure washing is biodegradable.
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We do offer services where we can remove minor scratches through polishing or paint corrections. However, deep scratches may need bodywork.
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Yes, we can remove pet hair and stains, however there will be an additional charge.
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Usage of high pressure water spray to remove dirt, mold, grime, and other contaminants from surfaces like concrete, siding, decks, homes, and more.
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Typically once a year or with greater frequently in areas with heavy pollen, mold, or traffic grime.
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Yes, we ask that someone 18 years or older be home because a before and after walk thru will be required.